Buy Any Gloves are dedicated to the product quality that ensures its services fully meet the requirements of their customers at all times. The goal of Buy Any Gloves is to achieve a high level of customer satisfaction. Commitment to the implementation of supporting managerial and business operational systems is essential to realising that goal. Buy Any Gloves believe in the concept of consumer and supplier working together in pursuing this policy and in continually striving for improvements in service quality.
The product quality policy is based on 3 fundamental principles:
1. Ensuring that we fully identify and conform to the needs of our customers.
2. Looking at our service provision processes, identifying the potential for errors and taking the necessary action to eliminate them.
3. Everyone understanding how to do their job and doing it right first time.
To ensure that the product quality policy is successfully implemented, staff will be responsible for identifying customer requirements and ensuring that the correct procedures are followed to meet those requirements. Objectives needed to ensure that the requirements of this policy are met and that continual improvement is maintained in line with the spirit of the policy, will be set, determined and monitored at management review. The quality policy principles and objectives will be communicated and available to staff at all times. Training will be an integral part of the strategy to achieve the objectives. Buy Any Gloves will constantly review and improve on our services to ensure tasks are completed in the most cost effective and timely manner for the benefit of all our customers. We shall ensure that all our personnel understand and fully implement Buy Any Gloves policies and objectives and are able to perform their duties effectively through an ongoing review and training programme.